Refund policy

Return & Refund Policy

Effective Date: [Insert Date]

At Astrick Apparels, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.

  • All original tags and packaging must be attached.

  • The item must not show signs of wear, washing, damage, or alteration.

  • Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

  • Final sale or clearance items.

  • Gift cards.

  • Customized or personalized products.

  • Items marked as non-returnable at the time of purchase.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved:

  • Refunds will be processed to the original payment method.

  • Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error or a defective item.

Exchanges

We offer exchanges for items that are defective, damaged, or if you need a different size or color, subject to availability.

To request an exchange, please contact us within 30 days of receiving your order.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:

  • Your order number.

  • Photos of the item received.

  • A brief description of the issue.

We will work quickly to resolve the problem at no additional cost to you.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item is defective.

  • The item was damaged during shipping.

  • The wrong item was sent.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

How to Start a Return

To initiate a return, please contact us at:

Email: support@astrickapparels.com
Website: www.astrickapparels.com

Please include your order number and reason for the return.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us at:

Astrick Apparels
Email: support@astrickapparels.com
Website: www.astrickapparels.com